Contact Us - SmartUnitConvert Support & Feedback
Have questions about our unit conversion tools? Need help with a specific converter? Want to suggest new features? We're here to help! Contact us through any of the channels below.
Get in Touch
Email Support
support@smartunitconvert.com
Response within 24 hours
General Inquiries
info@smartunitconvert.com
For business and partnership
Technical Issues
tech@smartunitconvert.com
For bugs and technical problems
Support Categories
Converter Issues: Problems with specific unit converters
Accuracy Questions: Concerns about conversion accuracy
Feature Requests: Suggestions for new converters
Technical Support: Website performance issues
Educational Use: Questions about classroom usage
Business Inquiries: Partnership and licensing
Frequently Asked Questions
How accurate are your converters?
Our converters use internationally accepted conversion factors and are regularly tested for accuracy. We maintain precision to at least 6 decimal places for most conversions.
Can I use your converters for educational purposes?
Absolutely! Our tools are perfect for students, teachers, and educational institutions. We encourage classroom use and provide educational resources.
Do you plan to add more unit types?
Yes! We're constantly expanding our converter collection. If you need a specific converter, please let us know and we'll prioritize its development.
Is my data secure when using your converters?
Yes, we take privacy seriously. We don't store your conversion data, and all transmissions are encrypted. See our Privacy Policy for details.
Response Times
Technical Issues
Within 12 hours
General Support
Within 24 hours
Feature Requests
Within 48 hours
Before Contacting Us
Check Our Documentation
Many questions are answered in our detailed conversion guides and FAQ sections on each converter page.
Try Different Browsers
If you're experiencing technical issues, try using a different browser or clearing your cache.
Include Specific Details
When reporting issues, please include your browser, operating system, and specific steps to reproduce the problem.
Other Ways to Connect
Feedback & Suggestions
We value your feedback! Let us know what converters you'd like to see, or how we can improve our existing tools.
Your suggestions help us make SmartUnitConvert better for everyone.
Educational Partnerships
Are you a teacher or educational institution? We'd love to hear how you're using our tools in the classroom.
We can provide custom solutions for educational needs.